ERIK YAKES

Data Analyst

R, SQL, Tableau, Python

Google Data Analytics Certified

Salesforce Certified Administrator

DATA ANALYTICS PROJECTS

DECember 2020

• Serve as the Salesforce Administrator, managing and administering the CRM for 3 revenue lines, ensuring data accuracy and system functionality
• Overhauled the Salesforce infrastructure to automate business processes using Salesforce Flow and the Data Loader
  
• Implemented the integration of DocuSign for Salesforce for the sales team to automate the contract process, resulting in an increase of $500,000 in revenue YOY
  
• Created validation rules, formulas, and removed fields to ensure proper data management in the organization
  
• Create data visualization tools, including interactive pivot dashboards for approximately 40 clients
  
• Managed the contract process, helped implement and improve sales workflows, and collaborated with other departments
  

SALES COORDINATOR

American Retirement Association

• Support the needs of 4 Sales Managers providing collaborative and detail-oriented reporting
  
• Managed the contract process, helped implement and improve sales workflows, and collaborated with other departments
  

LEAD SALES ADMINISTRATOR

Trade Center Management Associates

• Created and maintained an Excel database with power pivot dashboards used to track over $13 million worth of annual revenue at the International Trade Center
  
• Innovated the sales manager commission reports to auto-generate based on entries in the Excel master document
  
• Provided administrative support to the Executive Vice President of Sales & Event Planning, including assisting up to 4 additional managers at any given time
  

CAMPAIGN DIRECTOR

Grassroots Campaigns

• Managed a team of 33 canvassers to raise over $400,000, surpassing the fundraising goal
  
• Set staff priorities, developed and ran daily training plans, and implemented sound hiring practices and strategies for reaching our long-term goals
  
• Implemented effective training and staff management strategies, leading to the highest staff retention rate across all teams
  

EDUCATION